Emergency Services

New Zealand Dementia Foundation > Resource Hub > Emergency Services

Dementia Friendly Emergency Services Guide.

Alzheimer’s UK

This practical guide offers guidance to help emergency services understand the impact of dementia and support employees, volunteers, staff, officers, and the general public through awareness and training, processes, and the physical environment. It demonstrates that small changes can go a long way in supporting people affected by dementia. Registration required.

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Scottish Ambulance Service: Dementia Learning Resource.

Alzheimer’s UK

This learning resource will enable staff to meet the needs of the person with dementia, their families and care partners while recognising the often immediate and time-limited nature of their practice. This learning resource contains information and learning activities in four sections: Initial Contact, Assessment, Intervention, and Care Transitions.

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Best Practice Guidance for Ambulance Services.

Association of Ambulance Chief Executives (UK)

Alzheimer’s UK offers a range of sector-specific guides to becoming dementia-friendly, including business and retail, housing, utilities and technology, arts, entertainment, sport and leisure, financial services, and legal and insurance.

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First Responder Handbook.

Alzheimer Society Canada

The purpose of this booklet is to provide emergency service officers with strategies for recognising, communicating with, and responding to someone living with dementia. While the background information is Canadian, it contains useful tips.

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